Keep your sales force selling

Do your sales staff spend more time on admin than sales?

At Ling Phipp we can advise business owners in the Nottingham area on many aspects of running and growing a business. Here are some thoughts getting more productivity from your sales team...

Do you know how much time your sales force actually spends selling? Statistics show that on average it is only 30% of their working time.

40% of their time is taken up with administrative tasks such as completing reports, sorting out account disputes, and dealing with delivery problems.

A lot of time can be saved here by standardising reports and having administrative support personnel type and circulate them. Solving customers' problems can be reassigned to other departments such as customer service or credit management.

The other 30% of a salesperson's time is typically taken up with travelling from one account to the next. Although this time expenditure is unavoidable, it can be made more productive by providing salespeople with essential portable office equipment.

Developments in information and communications technology, especially in corporate intranet technology, mean that it is now possible to work just as efficiently from a remote location as it is in the office. Sales staff should also be encouraged to use otherwise unproductive time to complete administrative tasks such as record keeping, database updates, etc.

The more time your sales staff spend on actually selling, the higher your profits will be.

If you are in the Nottingham area and are looking for support and advice from a team of professional accountants and business advisers, contact Ling Phipp.

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About us

Ling Phipp was founded in 1974 and nowadays has two partners, five managers plus trainees and support staff.

We serve clients in the East Midlands and all over the UK. Our out-of-town location, with easy parking, close to the M1 junction 25 (Nottingham/Derby - A52), is very convenient.

Company details

0115 949 6838

Ling Phipp, Cliffe Hill House, 22-26 Nottingham Road, Stapleford, Nottingham NG9 8AA


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Registered to carry on audit work in the UK and Ireland and regulated for a range of investment business activities by the Institute of Chartered Accountants in England and Wales. Details about our audit registration can be viewed at www.auditregister.org.uk, under reference number 6424855. This is the firm number provided by the Institute of Chartered Accountants in England and Wales.